Privacy Policy

Effective Date: February 10, 2025

At Shimmer Spheres, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect both personal and non-personal information to enhance your shopping experience and improve our services.

Personal Information:

  • Name, email address, phone number, shipping and billing address
  • Payment details when you make a purchase
  • Account login details if you create an account on our website
  • Communication preferences and responses to surveys or promotions

Non-Personal Information:

  • IP address, browser type, and device information
  • Website usage data, including pages visited, time spent on the site, and browsing behavior
  • Information collected via cookies and tracking technologies

2. How We Use Your Information

We use the information collected for the following purposes:

  • Order Processing & Fulfillment: To process your purchases, confirm your orders, arrange shipping, and provide customer support.
  • Personalized Experience: To enhance your shopping experience by tailoring product recommendations and content to your preferences.
  • Marketing & Promotions: To send promotional offers, newsletters, and exclusive deals, if you have opted in to receive marketing emails.
  • Website Improvements: To analyze user behavior and improve website functionality, speed, and performance.
  • Fraud Prevention & Security: To detect and prevent fraudulent transactions, security breaches, and other malicious activities.
  • Legal Compliance: To comply with applicable laws, regulations, and requests from legal authorities.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share your information with trusted third-party vendors that help with payment processing, order fulfillment, shipping, and marketing. These partners are contractually obligated to protect your data.
  • Legal Requirements: We may disclose your information if required by law, such as in response to legal proceedings, fraud investigations, or governmental requests.
  • Business Transfers: If Shimmer Spheres is involved in a merger, acquisition, or asset sale, your information may be transferred to the new entity as part of the business transition.

4. Security Measures

We implement robust security measures to protect your personal information, including:

  • Secure Encryption: Sensitive data, such as payment information, is encrypted during transactions.
  • Firewalls & Monitoring: Our website is protected against unauthorized access through firewalls and continuous monitoring.
  • Restricted Access: Only authorized personnel have access to your personal data, and they are required to keep it confidential.

However, no method of data transmission or storage is completely secure. While we take all reasonable steps to protect your data, we cannot guarantee absolute security.

5. Your Rights & Choices

As a valued customer, you have the following rights regarding your personal data:

  • Access & Correction: You can request access to your personal information and update any incorrect details.
  • Data Deletion: You may request the deletion of your data, subject to legal and business retention requirements.
  • Marketing Preferences: You can opt out of marketing emails at any time by clicking the “unsubscribe” link in our emails or by contacting us.
  • Cookie Control: You can manage your cookie preferences through your browser settings.

To exercise any of these rights, please contact us at info@shimmerspheres.com.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect website analytics.

Types of Cookies We Use:

  • Essential Cookies: Required for website functionality (e.g., shopping cart and login).
  • Performance Cookies: Help us analyze website traffic and user behavior.
  • Marketing Cookies: Enable personalized advertising and promotional offers.

You can modify your cookie preferences in your browser settings. Please note that disabling cookies may impact website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before sharing personal information.

8. Children’s Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal data from minors. If we discover that a child has provided personal information, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised Effective Date. We encourage you to review this policy periodically to stay informed about how we handle your information.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please reach out to us:

📧 Email: info@shimmerspheres.com
📍 Address: 123 Jewelry Lane, Los Angeles, CA 90001, USA
🌐 Website: www.shimmerspheres.com

Thank you for trusting Shimmer Spheres! Your privacy is important to us. 💎