Payment Policy

Effective Date: February 10, 2025

At Shimmer Spheres, we strive to provide a smooth and secure payment process for all our customers. This Payment Policy outlines the available payment methods, transaction security, and other important details regarding payments.

1. Accepted Payment Methods

We accept a variety of payment methods to ensure convenience and security for our customers:

Credit & Debit Cards

  • Visa
  • MasterCard
  • American Express
  • Discover

Digital Payments & Wallets

  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay

Buy Now, Pay Later Options (Available for select regions)

  • Klarna
  • Afterpay
  • Affirm

Bank Transfers & Other Methods

  • Direct Bank Transfer (for bulk orders only, contact support)
  • Cryptocurrency (Coming soon!)

2. Payment Processing

  • Payments are processed immediately upon order confirmation.
  • You will receive an email confirmation with payment details and an invoice once the transaction is successful.
  • If your payment is declined, please check with your bank or payment provider to resolve the issue.

3. Currency & Conversion

  • All transactions on our website are processed in USD ($) unless otherwise specified.
  • International customers may see charges in their local currency based on exchange rates and their bank’s policies.
  • Additional fees (e.g., foreign transaction fees) may apply, depending on your bank or payment provider.

4. Secure Payment Processing

We take security seriously and ensure that all transactions are encrypted and secure. Our website uses:

  • SSL Encryption to protect your payment data.
  • PCI-DSS Compliance to meet industry security standards.
  • Fraud Prevention Measures, including verification and monitoring for suspicious transactions.

We never store full credit card details. All sensitive payment information is securely processed through trusted third-party providers.

5. Taxes & Duties

  • Prices displayed do not include taxes, unless specified otherwise.
  • Sales tax is applied at checkout for orders where required by law.
  • International customers are responsible for any customs duties, VAT, or import taxes charged by their country.

6. Refunds & Payment Disputes

  • Refunds are processed back to the original payment method within 7-10 business days after approval.
  • If you experience unauthorized charges, please contact our support team immediately at 📧 info@shimmerspheres.com.
  • If you dispute a charge through your bank, please notify us first to resolve the issue quickly.

7. Payment Issues & Troubleshooting

If you experience any issues during checkout, please try the following:
✅ Ensure your billing details match your payment provider’s records.
✅ Check if your card has sufficient funds or if there are restrictions.
✅ Try an alternative payment method (e.g., PayPal, Apple Pay).
✅ Contact our support team if the issue persists.

8. Changes to Payment Policy

We reserve the right to update this policy at any time. Any changes will be posted here with an updated Effective Date.

💎 Thank you for shopping with Shimmer Spheres! If you have any payment-related questions, feel free to reach out to us. Happy shopping! 🛍️